1Do your products heal skin conditions?
Almara Beauty makes products that moisturize your skin through the use of natural ingredients. Though our products help soothe certain skin conditions, they are not intended to diagnose, cure, prevent, or treat any form of disease, health conditions, etc.
2Will my products spoil?
Because our products consist of naturally derived ingredients and some preservatives, our products have a shelf life that ranges from 6-12 months. You can find the shelf life for each product in the product description.
3How do I store my products?
Store your products in a dark cool area. Almara Beauty’s amber glass bottles are meant to provide an extra layer of protection from direct sunlight to preserve all the nutrients in our products. Please keep in mind that our products are handmade and may vary slightly from batch to batch in color or texture.
4What can I do if my product melted?
In warmer climates, your products may melt into oil form. You may refrigerate it to restore its original texture. All benefits remain the same, even if the texture changes.
5Do you customize orders?
Absolutely. We can customize a product, by request, based on the essential oils you would like added. Depending on the added essential oil, pricing may vary. See the essential oil add-on listing for more details.
6Why are all your products packaged in glass & tin containers?
We use 100% therapeutic-grade essential oils in all of our products. Essential oils will slowly dissolve plastic. We also use glass and tin because we want to positively affect our environment. Glass is recycled to make more glass and can be reused in any way you would like once it's empty. Glass also doesn't contain any harmful chemicals such as BPA, like plastic does.
7Why do we use essential oils in our products?
Essential oils are pure plant oils not synthetic. They come from various species of flowers, grasses, fruits, leaves, and trees. On average, essential oils are 80 times more potent than the dried form of the herb. Essential oils have soothing, anti-inflammatory properties as well as great for smoothing wrinkles.
8How fast do orders ship?
We ship orders quickly within 1-2 days & always offer Free Shipping on orders over $49.
9Are your products fragrance-free?
Scent is such an important part of our identity, something that makes us who we are. Most of our products contain essential oils, but even our most gentle products have fragrance due to the fact that the ingredients themselves have a scent. In order to remove that scent and be truly "fragrance-free", we would have to introduce more synthetics, which isn't the direction that our company wishes to take at this time.
10I didn’t put the right address on my order?
If you realize you listed an incorrect address during check out, please send an email to hello@almarabeauty.com within 24 hours of placing your order. If you contact us outside of this timeframe, your order may have already shipped and no changes can be made. If the order is returned to us, we can reship the product to you.
11Can I cancel my order?
If for any reason you would like to cancel your order, you may do so within the fist 24 hours of placing the order, and we can credit the same payment method used.